Membership terms and conditions

Find out more about our membership terms and conditions.

General terms

  • Student annual memberships are not rolling, rather pro-rata, so if you purchase an annual membership from September onwards it will automatically end on 31 August.
  • Four-month memberships are equal to up to 123 days.
  • Three-month memberships are equal to up to 92 days or 13 weeks.
  • Sussex Sport may, at its sole discretion, consider requests for refunds, membership freezes, or cancellations in exceptional circumstances. Evidence may be requested and approval is not guaranteed.
  • Sussex Sport staff memberships are open to staff employed by the ºù«ÍÞÊÓƵ, Sussex Food, ºù«ÍÞÊÓƵ Co-op, and SEF.
  • Staff employed by the ºù«ÍÞÊÓƵ can pay for membership via salary deduction, subject to contract.
  • Staff paying by salary deduction are committed to paying for the full membership. Cancellations can only be made as per points above or by presenting evidence - i.e. leaving the University.
  • Alumni members include ºù«ÍÞÊÓƵ graduates, external students, retired staff, businesses on campus and student/staff families.
  • Annual membership fees can be paid in a one-off payment or by monthly instalments for public/alumni members. If paying by part payments, each month must be paid regardless of use and the monthly payment amount will be rounded up dependent on the one off actual annual fee, when divided by 12, to cover administration costs.
  • Public/alumni members must give at least one calendar month notice if terminating membership and must be a member for at least three months before being eligible to cancel membership. If you join during the month the full month fee will be payable.
  • Members are required to give written notice to Sussex Sport of any changes to contact information. We will assume that all correspondence sent by us has been received within 5 working days of sending.
  • Memberships are personal to the member and cannot be transferred, shared, or used by another person. Sussex Sport reserves the right to suspend or terminate memberships without refund where misuse is suspected or confirmed.
  • All additional membership benefits are subject to availability and refunds will not be given for sessions that are not taken up.
  • Sussex Sport may temporarily close facilities or alter services due to maintenance, events, health, and safety requirements, staffing issues, or circumstances outside its reasonable control. Where a closure exceeds five consecutive days, Sussex Sport may, at its discretion, freeze or extend memberships to reflect the period of closure.
  • Members are responsible for their behaviour and that of their guests. Sussex Sport reserves the right to refuse entry, suspend access, or terminate membership without refund where a member or guest behaves in a manner that is unsafe, abusive, threatening, unlawful, disruptive, or contrary to these terms and conditions.
  • Photography, filming, and recording are prohibited within Sussex Sport facilities unless prior written permission has been obtained from Sussex Sport or the University's Digital and Creative Media Team. Membership data will be used anonymously for usage analysis purposes.
  • BUCS UNIversal gym membership is open to annual Sussex Sport Unlimited student and staff members only. This is an external offer with BUCS and is therefore subject to changes beyond our control. Sussex students are unable to use their BUCS UNIversal gym membership at the University of Brighton, and vice versa. We will aim to inform eligible members of any other major alterations to the scheme.
  • Personal information will be processed in accordance with the University's Privacy Notice and applicable UK data protection legislation. Membership and usage data may be analysed in anonymised form to help improve services.
  • Nothing in these terms excludes or limits liability where such liability cannot legally be excluded under applicable law. Subject to this, Sussex Sport and the ºù«ÍÞÊÓƵ shall not be liable for any indirect or consequential loss arising from the use of the facilities or services.

Booking terms and conditions

  • Failure to show proof of membership may result in a charge of £3 being applied (£10 for gym usage), payable before access will be granted.
  • A member can only book consecutive time slots; simultaneous slots will not be allowed, and members must attend all sessions booked in their name.
  • Membership does not guarantee access to classes/facilities. You must book to reserve your place by booking via the telephone, online or at reception.
  • Sports injury appointments must be paid for at the time of booking.
  • 24-hours cancellation notice must be given on all bookings regardless of membership type (sports injury clinic require 48 hours’ notice), otherwise full rates will be charged.
  • Failure to attend bookings or give the necessary cancellation notice will result in arrears. Use of the facilities or bookings will not be permitted until all arrears have been paid.
  • If you have booked facilities using your membership and are playing with a non-member, a guest fee of £3 per person is required. This does not include the fitness room, where higher guest fees apply. Only members are entitled to membership rates.
  • Public and Alumni member will have to log their car registration on the tablets at reception to avoid paying University car parking charges if using the facilities. Student and staff members will have to register their cars with the transport department and are unable to use these tablets.
  • Sussex Sport Unlimited members can book up to 10 unpaid bookings for group exercise classes at once and 5 for Pay As You Go members.
  • You will be denied access to a class if you arrive more than 5 minutes after the class has started.
  • Pitch and court users can only play for the allotted time that they have booked and paid for. If they continue to play beyond this time, they will be liable for additional charges based on the facility hired, which will be at the discretion of Sussex Sport management.

Force majeure

If the University is rendered unable wholly, or in part, to carry out its obligations by reason of force majeure, they will give notice and be released from those obligations. This will include circumstances beyond the control of the University.

Facilities

  • Sussex Sport reserves the right to close or amend timetables for any tournaments/other activities or connection with a repair/alteration/maintenance work. Advance notice of closures will be given where possible.
  • The Sport Centre operates on reduced hours during the summer. These will be listed on our webpages, on site and on social media, which users are expected to check regularly.
  • Appropriate clean sports clothing and footwear must be worn at all times, no flip flops, sandals, or crocks in the gyms.
  • Notices and signs displayed around the facilities (indoor and outdoor) must be obeyed at all times and equipment used safely and appropriately.
  • The University cannot accept responsibility for theft/loss/damage to members', guests,’ or visitors' property, however caused. Property left in lockers is left at the individual's risk. Vehicles and contents left in the car parks are the owner’s responsibility.
  • Lockers are available for use only while you are using the facilities. Use of a locker while not in Sussex Sport premises is prohibited. If you leave your belongings overnight in a locker, Sussex Sport reserves the right to open the locker (by force if necessary) and remove your belongings. Any breakages to the padlock will not be refunded.
  • Your belongings, so removed, will be available for collection from reception for a period of 30 days. If you do not collect your belongings within 30 days, they may be donated to charity.

Fitness rooms

  • Please wear appropriate sports clothing in our fitness rooms and suitable footwear (no open toed footwear.)
  • Please bring a towel with you and use the wipes provided to clean the equipment after use.
  • Please leave your valuables in a locker. Bags are allowed in the fitness rooms but only in the cubby holes. Bags left on the floor will be removed. We sell and hire padlocks for the lockers at reception.
  • If the gym is noticeably busy, the maximum time on cardio equipment will be 15 minutes.
  • Please allow others to use resistance machines between sets.
  • If you need to bring in a mobile phone, please ensure it is on silent and go outside for any conversations.
  • You will always need to bring your barcode on our app or ID card with you.
  • Fitness room and Group Exercise users must be at least 16 years old.

Swimming

  • Our discounted swim offer is available to ºù«ÍÞÊÓƵ students and staff at the Prince Regent, King Alfred, and St Luke's pools - dependent on the leisure centres being open. It is your responsibility to check this ahead of your visit.
  • A student/staff swim form must be filled in on your first visit and a valid, in date, ºù«ÍÞÊÓƵ ID card must be presented to pool staff at every visit to claim the discount.
  • This offer is based on funding for a limited number of swims each year, in partnership with local providers. The length of this offer is therefore under regular review and availability of the pools is subject to our external partners.

Other 

  • By purchasing a membership, making a booking, or using Sussex Sport facilities, you agree to these terms and conditions.
  • Sussex Sport reserves the right to amend these terms and conditions at any time. The most recent version will be available on the Sussex Sport website.
  • Memberships, bookings, and services are subject to availability.
  • Sussex Sport reserves the right to refuse access, suspend access or terminate memberships where these terms are breached.
  • Members must comply with all instructions given by Sussex Sport staff and all notices displayed within the facilities.
  • Failure to comply with these terms may result in removal from the facilities, suspension of access, cancellation of bookings and/or termination of membership without refund.

Health Commitment Statement

By agreeing to our terms and conditions you are confirming that you are aware of our Health Commitment Statement (HCS) and agree that the commitments set out are reasonable of what we expect of you and what you can expect of us.

Sussex Sport expects users to make decisions about what exercise they are able to carry out, but if we observe extreme practices that we believe poses a risk to the safety and health of a user, then it is necessary to address this as part of our duty of care.

If you have any queries or concerns, our staff are here to help and can provide advice at any time.

Your information - protecting your privacy

The details you provide us with will be stored, and used by us to administer your membership. We may need to contact you from time to time with relevant information, in line with GDPR regulations. 

Parking

A Sussex Sport membership does not entitle the holder to free parking. Sussex students are not entitled to free parking and the tablet at reception is only for the use of external users.

Please see full parking regulations here.

Can we do better?

Your feedback is really important to us. If you feel disappointed for any reason, or if you have a suggestion on how to improve Sussex Sport, we would like to know. You can provide feedback at both sites, either in person at reception or by completing one of our feedback forms. Formal complaints must be sent to us in writing, via email, to sussexsport@sussex.ac.uk. We will respond to formal complaints within five working days.

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